Home > Return Policy
The Wall Pocket Company is proud of our commitment to quality and only the best materials available to manufacture your wall signage. We are so confident in the quality of our work, we offer a 100% Satisfaction Guarantee.
- If you are not fully satisfied with your Wall Pocket, you may return the product for a full refund. Customer is responsible for return shipping.
- No returns on special orders.
- The return policy applies to items that have not been installed and are in their original condition.
- Labeled Wall Pockets will incur a 25% restocking fee.
- Any quantities of 50 or more that are returned incur a 25% restocking fee.
- To receive the full refund, items must be returned undamaged within 30 days. Use care in repacking returns. Any damaged items returned will be deducted from your refund.
- Any damaged items you receive must be reported within 48 hours.
- Shipping is charged on exchanged items.